Login
Contact
Login
Contact

Terms and Conditions

Last Updated: 13-6-2024

Please read this legal statement carefully as it is a legally binding contract that details the Terms and Conditions for using our website and services.

General

Your use of and access to our site (at the domain skylomdigitals.com) and services constitutes your agreement to these outlined Terms and Conditions. These terms shall apply to any dispute which may arise out of your use or access (or inability to use or access) this site and services offered through it. We provide no warranty that the services generally available through this site will be available uninterrupted at all times.

Disclaimer:

To the extent permitted by law, we do not assume and thus hereby disclaim any liability to any person, business, or entity for any loss, injury, or damages, including without limitation, physical, mental, financial, incidental, or consequential, caused in regard to any information, suggestions, advice, services provided to you by us, or as a result of your use of our website and services.

Limitation of Liability and Liability Release:

To the maximum extent permitted by applicable law, SkyLoom Digitals shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any damages whatsoever, including any injury to person, property, or body, or any kind of loss or damage whatsoever to you or any third party connected with the use of or inability to use this website, whether based in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of damages.

Our liability to you in relation to the use of our services will be limited to the amount you paid for the service.

Websites We Do NOT Optimize:

We do not offer our services to R+ Rated explicit adult websites or websites that promote gambling (no exceptions). We reserve the right to decline to offer our services at our discretion.

Passwords:

When you provide us with login details to any of your online accounts (website hosting, cPanel, Content Management System, Facebook, Google Analytics, Google Ads, Google Search Console, YouTube, or others), our agreement to you (or the legal business entity you represent) is as follows:

We will do all we can to treat the security of this information thoughtfully and store it in an encrypted password protection program locally.

Your details will not be made available to the public by us, nor will we keep these details after 7 days of finalizing any work you hired us for.

Once the project you hired us for is completed and fulfilled by us, we encourage you to change your login details, as we will not be held responsible for any security issues of your online accounts from that time forth.

Deliverables Monthly:

Beginning from the time of your order confirmation, each month we will continue working on the project you have hired us for (e.g., Monthly services for WordPress Management, Google Ads, Search Console, Social Media Marketing, and/or content creation).

Additional Deliverables:

Since we have created offers that you’ll find affordable, should you request additional work not agreed upon initially in the project deliverables, we will provide a custom quote for any additional work you (the client) request from us.

Service Deliverables:

When you hire SkyLoom Digitals for any comprehensive website optimization projects (whether one-off or on a monthly basis), you are agreeing to let us make any required changes on the website (e.g., add or change colors, images, Call-to-Action buttons, design elements, and other aspects of a webpage) according to our expertise and at our discretion without your prior approval.

Payment for Main One-Off Projects:

For example: Google Search Console-related fixes or analysis, SEO, Website Error Fixes, WordPress, Web Development, Consultation, service fees are to be paid in full in advance and are billed only once.

Fees:

Subscription fees are payable in advance. By purchasing a subscription, you authorize us to charge your payment method immediately and on a pre-pay basis for the subscription period indicated.

We may, in our sole discretion, suspend any aspect of the SkyLoom Digitals service which you have not paid for within 5 days of the payment date including, but not limited to, website hosting, SEO services, GMB services, call tracking services, and other services offered by SkyLoom Digitals.

Once your website is paid in full through our payment portal, all content and intellectual property of any website built for you are your property and ownership. 

To the extent permitted by law, or unless explicitly stated otherwise, all fees are exclusive of applicable federal, provincial, state, local, or other governmental sales, value-added, goods and services, harmonized, or other taxes, fees, or charges now in force or enacted in the future.

You are responsible for payment of all applicable taxes relating to your use of our services, your payments, or your purchases. If we are obligated to pay or collect taxes on the fees you’ve paid or will pay, you are responsible for such taxes, and we may collect payment for such taxes.

To avoid potential disruption to your subscriptions, we provide automatic renewal for all marketing plans. Unless you notify SkyLoom Digitals before the end of the applicable subscription period that you want to cancel, your subscription will automatically renew, and you authorize us to collect the then-applicable monthly fee for such subscription (as well as any taxes that SkyLoom Digitals has the legal obligation to collect or pay) using any credit card or other payment mechanism we have on record for you.

To cancel, you can email us at support@skylomdigitals.com, or call our customer support line.

You may claim a partial refund of any fees you have paid for any subscription within 1 week of your purchase. Your website and marketing services will be terminated at the time of the refund.

If you terminate your plan with SkyLoom Digitals, your website and other marketing services will be deactivated at the end of the payment period. If you wish to transfer your website, SkyLoom Digitals can transfer your website to another hosting account of your choosing. The fee for transferring your site is $200. If you need to pause our services for any reason but have not switched your hosting provider, SkyLoom Digitals reserves the right at our discretion to charge you an ongoing hosting fee of $19.99 per month depending on your hosting plan.

All SkyLoom Digitals service pricing is quoted and charged in US Dollars (USD).

Refund Policy:

There are no refunds for services paid for, started, delivered, or completed. We encourage you to select a suitable service package thoughtfully before placing your secure order.

Client Obligations:

Clients are responsible for providing necessary website access for SEO implementation, adhering to payment schedules, and ensuring that their website content complies with all applicable laws and regulations.

Intellectual Property Rights

All materials and content provided by SkyLoom Digitals are our intellectual property. Clients may use these materials solely for the purpose of receiving our services.

Exclusion of Warranties

      • SkyLoom Digitals explicitly excludes all warranties related to this agreement, except those mandated by statutory laws in the relevant jurisdiction.

      • No Guarantees

      • SkyLoom Digitals does not guarantee or imply:

      • Specific positions or frequency of advertisements on search result pages.

      • Particular outcomes on search engines.

      • The volume or quality of increased website traffic or sales.

      • The ranking of the client’s website, acknowledging the ongoing changes in search engine algorithms and the evolving nature of competitor sites.

    Changes in Algorithms

    Our services primarily target Google’s search engine, which may alter its algorithm. While we strive to maintain your rankings, we are not liable for ranking changes due to these algorithm adjustments.

    Client Responsibilities

    The client understands that:

        • Content on the client’s website post-service is not reviewed or controlled by SkyLoom Digitals.

        • SkyLoom Digitals does not endorse or validate such content.

        • The client is responsible for their website content, including compliance with intellectual property laws.

      Security:

      SkyLoom Digitals does not assure:

          • Immunity from viruses in the information accessed through its services.

          • Uninterrupted or error-free functionality, nor that service defects will be rectified.

        System Security:

        The client is accountable for maintaining the security and integrity of their systems and websites.

        Marketing Consent:

        The client consents to SkyLoom Digitals using their website URL, keywords, design, and social media profiles for marketing purposes, unless otherwise requested by the client.

        Google Business Profile suspension

        SkyLoom Digitals provides tools and services compliant with Google guidelines to optimize and manage Google Business Profiles. However, we do not control Google’s policies or actions. By using our services, you acknowledge and agree that SkyLoom Digitals is not responsible for any suspension, deactivation, or termination of your Google Business Profile. Any suspension or related issues arising from the use of our software or services will not result in liability for SkyLoom Digitals. It is the client’s responsibility to adhere to Google’s policies and guidelines.

        Indemnification:

        By using our services, clients agree to indemnify and hold harmless SkyLoom Digitals from and against all losses, actions, lawsuits, claims, demands, damages, liabilities, costs, or expenses arising out of or in any way connected to their use of our site or services, or resulting from the client’s violation of these terms.

        Termination:

        We reserve the right to terminate or suspend service to any client for non-compliance with these terms.

        Automatic Renewal:

        The contract between SkyLoom Digitals and the client will automatically renew for successive 30-day periods. Termination of this agreement requires a written notice from either party 30 days prior to the end of the current term, unless a different contract length is mutually agreed upon.

        Effective Date of Termination:

        The effective date of service termination will be when SkyLoom Digitals acknowledges and processes the request. An email confirmation will be sent to the client confirming the cancellation.

        Amendments:

        We may update these terms from time to time. Continued use of our services after any such changes shall constitute your consent to such changes.

        Governing Law:

        These terms will be governed by and construed in accordance with the laws of the jurisdiction in which our business is located.

        Links, Widgets, Embeds, Social Media, and Other Third-Party Features

        This website may provide links to other websites for the convenience of website users. The website may also make use of widgets, embeds, social media, or other third-party features that are hosted by a third party or hosted directly on the website. Your interactions with any link or third-party widget, embed, social media, or other feature are governed by the terms and conditions of use of the third party providing the widget, embed, social media, or other third-party feature, or the terms and conditions of use of the linked website.

        The terms and conditions of use of third parties may be substantially different than these Terms. We neither own nor control third-party websites, widgets, embeds, social media, or other features that are accessible through this website. Therefore, before visiting the website of a third party, or making use of a third-party feature on the website, whether by means of widget, embed, social media feature, or otherwise, you should first consult that third party’s terms and conditions of use (if any) and inform yourself of the terms applicable to that third party’s website, feature, or services (if any).

        We are not responsible for any dealings with third parties you may have through a third-party website, link, widget, embed, social media, or other third-party feature.

        Endorsements:

        Any description of a product, service, or publication on this website (including any description or reference via hyperlink) does not imply endorsement by us of that product, service, or publication. Moreover, the inclusion of any third-party link, social media feature, embed, or widget on the website does not imply an endorsement by us or any association with its third-party operator.

        Use of Third-Party Sites and Organizations:

        Certain services made available via the website are delivered by third-party sites and organizations acting as our third-party service providers. By using any product, service, or functionality originating from the website, you hereby acknowledge and consent that we may share your information and data with any third-party service provider that provides the requested product, service, or functionality on behalf of our users and customers.

        1. A2P Messaging and Text “Ramp Up” Times
        **A2P Messaging:** The Client acknowledges and agrees that any use of Application-to-Person (A2P) messaging services provided by the Company shall comply with applicable laws and regulations. The Client is responsible for any fees associated with A2P messaging, including, but not limited to, charges for sending and receiving messages.
        **Text “Ramp Up” Times:** The Client understands and agrees that there may be a “ramp up” period when initiating or increasing text message campaigns. During this period, additional charges may apply to ensure compliance with carrier guidelines and to optimize message delivery rates. The Client agrees to bear any such costs incurred during the ramp-up period.
         
        2. Rebilling Charges for Email, Text, AI, etc.
        **Rebilling Charges:** The Client agrees to be responsible for all charges incurred from the use of email, text messaging, artificial intelligence, and other communication services provided by the Company. These charges may include, but are not limited to, fees for message delivery, AI usage, data processing, and any third-party service fees. The Company will rebill these charges to the Client on a monthly basis, and payment will be due upon receipt of the invoice.
        **Payment and Dispute Resolution:** The Client agrees to pay all rebilled charges in accordance with the payment terms specified in this Agreement. In the event of a dispute regarding any charges, the Client must notify the Company in writing within 30 days of the invoice date. The Company will work with the Client in good faith to resolve any disputes. Failure to provide timely notice of a dispute will be deemed acceptance of the charges.
         
        3. Fraudulent Chargebacks
        **Chargebacks and Disputed Payments:** The Client acknowledges and agrees that any chargebacks or disputed payments deemed fraudulent or unwarranted will be subject to immediate resolution. The Client agrees to bear all costs associated with resolving such disputes, including any fees or penalties imposed by payment processors. The Company reserves the right to suspend or terminate services in the event of unresolved chargebacks or disputed payments.
         
        4. Amendment of Contract
        **Amendments:** The Company reserves the right to amend this Agreement to include additional terms related to A2P messaging, text ramp-up times, and rebilling charges as necessary to comply with changing laws, regulations, or business practices. The Company will provide written notice to the Client of any such amendments, and the Client’s continued use of the services constitutes acceptance of the amended terms.
         

        Submissions:

        Any content, remarks, suggestions, testimonials, feedback, ideas, graphics, reviews, comments, advertisements, listings for products and/or services, leads, or other information communicated to us through this website (together, the “Submissions”) which you post, input, or submit to the website or our associated services is considered to be non-confidential and public.

        We do not claim ownership of your Submissions, however, you hereby grant to us the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all Submissions alone or as part of other works.

         

        Contact Information:

        For any questions or concerns about these Terms and Conditions, feel free to contact us:

        Email: support@skylomdigitals.com

        Website: SkyLoomDigitals.com

        If Your Business wants Better Rankings, More Traffic, More Leads and More Sales, SkyLoom Digitals is for You.

        Pages

        Solutions

        Contact

        Copyright © 2024 SkyLoom Digitals