Terms and Conditions for SkyLoom Digitals

General

Your use of and access to our website (at the domain skylomdigitals.co.uk) and services constitutes your agreement to these Terms and Conditions. These terms apply to any dispute arising from your use or access (or inability to use or access) this site and services. We provide no warranty that the services available through this site will be uninterrupted at all times.

Disclaimer

To the extent permitted by law, we disclaim any liability for any loss, injury, or damages caused by information, suggestions, advice, or services provided by us, or as a result of your use of our website and services.

Limitation of Liability and Liability Release

To the maximum extent permitted by law, SkyLoom Digitals shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages connected with the use of or inability to use this website, even if we have been advised of the possibility of damages. Our liability to you in relation to the use of our services will be limited to the amount you paid for the service.

Passwords

When you provide login details to your online accounts, we will treat the information with care and store it securely. Your details will not be shared publicly and will be deleted 7 days after project completion. We encourage you to change your login details afterward, as we are not responsible for any subsequent security issues.

Client Obligations

Clients are responsible for providing necessary access for service implementation, adhering to payment schedules, and ensuring that their content complies with all applicable laws and regulations.

Intellectual Property Rights

All materials and content provided by SkyLoom Digitals are our intellectual property. Clients may use these materials solely for the purpose of receiving our services.

Exclusion of Warranties

SkyLoom Digitals explicitly excludes all warranties related to this agreement, except those mandated by statutory laws in the relevant jurisdiction.

No Guarantees

SkyLoom Digitals does not guarantee or imply specific outcomes from the use of our services.

Changes in Algorithms

Our services may be affected by changes in third-party algorithms or policies. While we strive to maintain optimal service performance, we are not liable for changes due to these adjustments.

Client Responsibilities

The client understands that:

• Content on the client’s platform post-service is not reviewed or controlled by SkyLoom Digitals.
• SkyLoom Digitals does not endorse or validate such content.
• The client is responsible for their content, including compliance with intellectual property laws.

Security

SkyLoom Digitals does not assure:

• Immunity from viruses in the information accessed through its services.
• Uninterrupted or error-free functionality, nor that service defects will be rectified.

System Security

The client is accountable for maintaining the security and integrity of their systems and platforms.

Marketing Consent

The client consents to SkyLoom Digitals using their URL, design, and profiles for marketing purposes, unless otherwise requested by the client.

Indemnification

By using our services, clients agree to indemnify and hold harmless SkyLoom Digitals from and against all losses, actions, lawsuits, claims, demands, damages, liabilities, costs, or expenses arising out of or in any way connected to their use of our site or services, or resulting from the client’s violation of these terms.

Termination

We reserve the right to terminate or suspend service to any client for non-compliance with these terms.

Automatic Renewal

The contract between SkyLoom Digitals and the client will automatically renew for successive 30-day periods. Termination of this agreement requires a written notice from either party 30 days prior to the end of the current term, unless a different contract length is mutually agreed upon.

Effective Date of Termination

The effective date of service termination will be when SkyLoom Digitals acknowledges and processes the request. An email confirmation will be sent to the client confirming the cancellation.

Amendments

We may update these terms from time to time. Continued use of our services after any such changes shall constitute your consent to such changes.

Governing Law

These terms will be governed by and construed in accordance with the laws of the jurisdiction in which our business is located.

Links, Widgets, Embeds, Social Media, and Other Third-Party Features

This website may provide links to other websites for the convenience of website users. The website may also make use of widgets, embeds, social media, or other third-party features that are hosted by a third party or hosted directly on the website. Your interactions with any link or third-party widget, embed, social media, or other feature are governed by the terms and conditions of use of the third party providing the widget, embed, social media, or other third-party feature, or the terms and conditions of use of the linked website.

The terms and conditions of use of third parties may be substantially different than these Terms. We neither own nor control third-party websites, widgets, embeds, social media, or other features that are accessible through this website. Therefore, before visiting the website of a third party, or making use of a third-party feature on the website, whether by means of widget, embed, social media feature, or otherwise, you should first consult that third party’s terms and conditions of use (if any) and inform yourself of the terms applicable to that third party’s website, feature, or services (if any).

We are not responsible for any dealings with third parties you may have through a third-party website, link, widget, embed, social media, or other third-party feature.

Endorsements

Any description of a product, service, or publication on this website (including any description or reference via hyperlink) does not imply endorsement by us of that product, service, or publication. Moreover, the inclusion of any third-party link, social media feature, embed, or widget on the website does not imply an endorsement by us or any association with its third-party operator.

Use of Third-Party Sites and Organizations

Certain services made available via the website are delivered by third-party sites and organizations acting as our third-party service providers. By using any product, service, or functionality originating from the website, you hereby acknowledge and consent that we may share your information and data with any third-party service provider that provides the requested product, service, or functionality on behalf of our users and customers.

A2P Messaging and Text “Ramp Up” Times

• A2P Messaging: The Client acknowledges and agrees that any use of Application-to-Person (A2P) messaging services provided by the Company shall comply with applicable laws and regulations. The Client is responsible for any fees associated with A2P messaging, including, but not limited to, charges for sending and receiving messages.
• Text “Ramp Up” Times: The Client understands and agrees that there may be a “ramp up” period when initiating or increasing text message campaigns. During this period, additional charges may apply to ensure compliance with carrier guidelines and to optimize message delivery rates. The Client agrees to bear any such costs incurred during the ramp-up period.

Rebilling Charges for Email, Text, AI, etc.

• Rebilling Charges: The Client agrees to be responsible for all charges incurred from the use of email, text messaging, artificial intelligence, and other communication services provided by the Company. These charges may include, but are not limited to, fees for message delivery, AI usage, data processing, and any third-party service fees. The Company will rebill these charges to the Client on a monthly basis, and payment will be due upon receipt of the invoice.
• Payment and Dispute Resolution: The Client agrees to pay all rebilled charges in accordance with the payment terms specified in this Agreement. In the event of a dispute regarding any charges, the Client must notify the Company in writing within 30 days of the invoice date. The Company will work with the Client in good faith to resolve any disputes. Failure to provide timely notice of a dispute will be deemed acceptance of the charges.

Fraudulent Chargebacks

• Chargebacks and Disputed Payments: The Client acknowledges and agrees that any chargebacks or disputed payments deemed fraudulent or unwarranted will be subject to immediate resolution. The Client agrees to bear all costs associated with resolving such disputes, including any fees or penalties imposed by payment processors. The Company reserves the right to suspend or terminate services in the event of unresolved chargebacks or disputed payments.

Amendment of Contract

• Amendments: The Company reserves the right to amend this Agreement to include additional terms related to A2P messaging, text ramp-up times, and rebilling charges as necessary to comply with changing laws, regulations, or business practices. The Company will provide written notice to the Client of any such amendments, and the Client’s continued use of the services constitutes acceptance of the amended terms.

Submissions

Any content, remarks, suggestions, testimonials, feedback, ideas, graphics, reviews, comments, advertisements, listings for products and/or services, leads, or other information communicated to us through this website (together, the “Submissions”) which you post, input, or submit to the website or our associated services is considered to be non-confidential and public.

We do not claim ownership of your Submissions, however, you hereby grant to us the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all Submissions alone or as part of other works.

Contact Information

For any questions or concerns about these Terms and Conditions, feel free to contact us:

• Email: support@skyloomdigitals.co.uk
• Website: SkyLoomDigitals.co.uk